Equipment directory

Tell us what broke. Or just what it does.

Local Fix Match recognizes everyday names, technical names, and common symptoms across 87 equipment types. We turn those details into a request an independent provider can review.

87

equipment types

19

practical families

No price promises. The independent provider confirms availability, diagnosis, pricing, and terms after reviewing the request.

07

Kitchen

Major appliance

Refrigerator

Request help

Cold-food storage equipment with fresh-food and, in many models, freezer compartments.

Common requests
  • not cooling
  • water leaking
  • ice buildup
  • unusual noise
Also called

fridge, fridge freezer

Review boundary: Protect perishable food when temperatures rise and stop use for smoke, sparking, shock risk, or an overheated plug.

Major appliance

Freezer

Request help

Standalone chest or upright equipment designed for frozen-food storage.

Common requests
  • warming food
  • heavy frost
  • lid or door not sealing
  • compressor or fan noise
Also called

chest freezer, upright freezer

Review boundary: Move food to safe frozen storage if temperature control is lost.

Major appliance

Ice maker

Request help

Built-in or standalone equipment that freezes, releases, or dispenses ice.

Common requests
  • not making ice
  • small or misshapen cubes
  • water leaking
  • dispenser jammed
Also called

ice machine, ice dispenser

Review boundary: Stop use if water reaches electrical parts or the supply connection is actively flooding.

Major appliance

Wine or beverage cooler

Request help

Compact temperature-controlled storage for wine, beverages, or bar service.

Common requests
  • not reaching temperature
  • condensation
  • fan noise
  • door not sealing
Also called

wine fridge, beverage fridge, bar fridge

Review boundary: Disconnect only when safe if there is smoke, sparking, burning smell, or electrical heat.

Major appliance

Dishwasher

Request help

Built-in or portable equipment that washes and dries dishes through controlled fill, circulation, heat, and drain stages.

Common requests
  • not draining
  • not cleaning
  • water leaking
  • cycle will not start
Also called

dish washer, dishwashing machine

Review boundary: Stop use when water reaches wiring or outlets, or when there is smoke, sparking, flooding, or shock risk.

Major appliance

Garbage disposal

Request help

Sink-mounted food-waste grinding equipment, commonly called a garburator in Canada.

Common requests
  • humming but not turning
  • not starting
  • water leaking
  • slow sink drainage
Also called

garburator, waste disposal

Review boundary: Never place hands or tools into the chamber while power may be available.

Major appliance

Trash compactor

Request help

Built-in equipment that compresses household waste into a smaller volume.

Common requests
  • ram not moving
  • drawer stuck
  • motor noise
  • control not responding
Also called

waste compactor, kitchen trash compactor

Review boundary: Keep hands clear of the compaction mechanism and stop use for electrical or overheating symptoms.

04

Cooking

Major appliance

Oven

Request help

Built-in or freestanding enclosed cooking equipment using electric elements or gas burners.

Common requests
  • not heating
  • uneven temperature
  • door not closing
  • control error
Also called

wall oven, built-in oven

Review boundary: For gas smell, leave the area and follow utility or emergency guidance. Stop use for smoke, sparking, or uncontrolled heat.

Major appliance

Range or cooktop

Request help

Gas, electric, induction, or dual-fuel surface cooking equipment, with or without an oven.

Common requests
  • burner not heating
  • ignition clicking
  • element not responding
  • control failure
Also called

stove, range, cooktop, hob

Review boundary: Do not retest equipment after a gas smell. Follow utility or emergency instructions first.

Major appliance

Microwave

Request help

Countertop, over-range, or built-in microwave cooking equipment.

Common requests
  • not heating
  • turntable not moving
  • door switch problem
  • sparking inside
Also called

microwave oven, over the range microwave

Review boundary: Stop use for arcing, smoke, a damaged door, or exposed internal surfaces. Do not open the cabinet.

Major appliance

Range hood

Request help

Kitchen ventilation equipment that captures cooking vapour, grease, heat, and odours.

Common requests
  • fan not running
  • weak airflow
  • light not working
  • excess vibration
Also called

hood fan, extractor hood, kitchen exhaust fan

Review boundary: Stop use if the motor smells burned, sparks, or overheats.

05

Laundry

Major appliance

Washing machine

Request help

Top-load or front-load equipment that fills, washes, drains, and spins laundry.

Common requests
  • not draining
  • not spinning
  • water leaking
  • cycle will not finish
Also called

washer, clothes washer, laundry machine

Review boundary: Stop use for flooding, violent movement, burning smell, smoke, sparking, or shock risk.

Major appliance

Clothes dryer

Request help

Electric or gas equipment that dries laundry through heat, airflow, and drum movement.

Common requests
  • not heating
  • not tumbling
  • taking too long
  • will not start
Also called

dryer, tumble dryer

Review boundary: Stop use for gas smell, burning smell, smoke, sparks, or unusual heat at the cabinet, cord, or plug.

Major appliance

Washer dryer combo

Request help

Combined or stacked laundry equipment where washing and drying functions share an installation.

Common requests
  • wash-to-dry cycle stops
  • not draining
  • not drying
  • door remains locked
Also called

all-in-one washer dryer, laundry center, stacked washer dryer

Review boundary: Stop use for water near electrical connections, smoke, sparking, burning smell, or severe vibration.

Small appliance

Garment or fabric steamer

Request help

Portable handheld or upright equipment that heats water to steam and refresh or remove wrinkles from garments and household fabrics.

Common requests
  • no steam
  • water leaking
  • will not heat
  • steam output or controls fail
Also called

garment steamer, fabric steamer, clothes steamer, handheld steamer, upright steamer

Review boundary: Unplug and allow the unit to cool before handling. Stop use for uncontrolled steam, water reaching electrical parts, smoke, or sparking.

Major appliance

Garment-care cabinet or steam closet

Request help

Freestanding garment-care equipment that uses controlled steam, airflow, motion, and sometimes heat-pump drying to refresh clothing.

Common requests
  • will not start
  • no steam or drying
  • water tank or drain warning
  • door, hanger, or control fault
Also called

steam closet, garment care cabinet, clothing care system, styler appliance, clothes refreshing cabinet

Review boundary: Stop use for smoke, burning smell, uncontrolled heat or steam, or water reaching energized controls. Refrigerant and internal electrical work needs qualified service.

05

Air and humidity

Indoor air

Portable dehumidifier

Request help

Movable room equipment that removes moisture and collects or drains condensate.

Common requests
  • not collecting water
  • icing up
  • fan not running
  • continuous drainage leaking
Also called

dehumidifier, room dehumidifier, basement dehumidifier

Review boundary: Stop use if water reaches electrical parts, the plug overheats, or the unit smells burned.

Heating and cooling

Whole-home dehumidifier

Request help

Ducted or centrally installed humidity-control equipment serving multiple rooms.

Common requests
  • humidity remains high
  • condensate leaking
  • unit not starting
  • airflow reduced
Also called

whole house dehumidifier, ducted dehumidifier

Review boundary: Installed HVAC and condensate work may require qualified trades. Stop use for flooding or electrical hazards.

Indoor air

Humidifier

Request help

Portable or installed equipment that adds controlled moisture to indoor air.

Common requests
  • not producing humidity
  • water leaking
  • mineral buildup
  • fan or control failure
Also called

room humidifier, whole house humidifier

Review boundary: Stop use for water near electrical parts, overheating, smoke, or visible mould contamination.

Indoor air

Air purifier

Request help

Portable or installed equipment that moves indoor air through particle, odour, or specialty filtration.

Common requests
  • fan not running
  • airflow reduced
  • filter warning
  • unusual noise or odour
Also called

air cleaner, hepa air purifier

Review boundary: Do not open energized high-voltage or ionizing components. Stop use for smoke, sparking, or overheating.

Heating and cooling

HRV or ERV

Request help

Balanced ventilation equipment that exchanges indoor and outdoor air while recovering heat or energy.

Common requests
  • poor airflow
  • condensation
  • unit not running
  • controls or defrost cycle failing
Also called

heat recovery ventilator, energy recovery ventilator, air exchanger

Review boundary: Installed ventilation, electrical, and condensate work may require a qualified HVAC provider.

07

Pool and spa

Specialty review

Pool room dehumidifier

Request help

Specialized high-capacity humidity and temperature equipment serving an indoor pool or natatorium.

Common requests
  • pool room fogging
  • condensation on windows
  • unit not removing moisture
  • condensate or airflow problem
Also called

pool dehumidifier, natatorium dehumidifier, swimming pool dehumidifier, indoor pool dehumidifier, natatorium, pool humidity unit, pool humidity control

Review boundary: These systems combine HVAC, condensate, and sometimes refrigerant work. A qualified commercial or specialty provider may be required.

Pool and spa

Pool heater

Request help

Gas, electric, or heat-pump equipment that raises swimming-pool water temperature.

Common requests
  • water not heating
  • heater will not ignite
  • error code
  • water or exhaust problem
Also called

swimming pool heater, pool boiler

Review boundary: Gas, combustion, electrical, and pool-water systems may require specialty licensed service.

Pool and spa

Pool pump or filter

Request help

Circulation and filtration equipment that moves water through a pool treatment system.

Common requests
  • pump not priming
  • low flow
  • water leaking
  • motor noise
Also called

pool pump, pool filter, pool circulation system

Review boundary: Stop equipment for exposed wiring, overheating, severe leaks, or unsafe suction conditions.

Pool and spa

Hot tub or spa equipment

Request help

Integrated pumps, heaters, controls, jets, and filtration serving a hot tub or residential spa.

Common requests
  • not heating
  • pump or jets not running
  • water leaking
  • control error
Also called

hot tub, spa equipment, jacuzzi

Review boundary: Water and electricity create shock risk. Stop use for electrical faults, overheating, major leaks, or unsafe water conditions.

Specialty review

Pool automation controller

Request help

Control equipment that schedules and coordinates pool or spa pumps, heaters, lights, valves, and sanitation systems.

Common requests
  • display or controls offline
  • equipment schedule fails
  • relay or valve not responding
  • network connection fault
Also called

pool controller, pool automation, spa controller, pool control panel

Review boundary: Water inside energized controls, smoke, sparking, or unexpected equipment startup requires immediate shutdown by a qualified pool or electrical specialist.

Specialty review

Salt chlorination system

Request help

Pool sanitation equipment that uses a control unit and electrolytic cell to generate chlorine from dissolved salt.

Common requests
  • low or no chlorine output
  • salt cell warning
  • flow error
  • control panel fault
Also called

salt water chlorinator, salt chlorine generator, salt cell, pool chlorinator

Review boundary: Stop use for a chemical leak, strong gas odour, water inside energized controls, smoke, or sparking. Qualified pool and electrical service may be required.

Specialty review

Robotic pool cleaner

Request help

Low-voltage autonomous equipment that travels through a pool to collect debris and brush submerged surfaces.

Common requests
  • will not move
  • cable tangles
  • weak suction
  • power supply fault
Also called

pool robot, robot pool cleaner, automatic pool cleaner, pool cleaning robot

Review boundary: Disconnect power before removing or handling the cleaner. Stop use for damaged cables in water, an overheated power supply, smoke, or sparking.

09

Heating and cooling

Heating and cooling

Air conditioner

Request help

Residential cooling equipment whose installation type has not yet been identified as central, portable, window-mounted, or a heat pump.

Common requests
  • not cooling
  • will not start
  • airflow reduced
  • water leaking
  • unusual noise
Also called

ac, a/c, air conditioning, air conditioning system, cooling system

Review boundary: Refrigerant and fixed electrical work require qualified service. Stop use for smoke, sparking, a burning smell, an overheated plug, or water near electrical connections.

Heating and cooling

Portable air conditioner

Request help

Movable air-conditioning equipment using an exhaust hose and internal condensate management.

Common requests
  • not cooling
  • water leaking
  • exhaust warning
  • fan or compressor noise
Also called

portable ac, floor air conditioner, rolling air conditioner, ac with exhaust hose

Review boundary: Stop use for an overheated plug, smoke, sparking, or water near electrical connections.

Heating and cooling

Window air conditioner

Request help

Self-contained cooling equipment installed through a window or wall opening.

Common requests
  • not cooling
  • water draining indoors
  • unit icing
  • fan noise
Also called

window ac, window unit

Review boundary: Do not loosen an installed unit without safe support. Stop use for electrical heat, smoke, or sparking.

Heating and cooling

Central air conditioner

Request help

A ducted residential cooling system with indoor air-moving equipment and an outdoor condensing unit.

Common requests
  • not cooling
  • outdoor unit not running
  • airflow reduced
  • system icing
  • water leaking
Also called

central ac, central air, ducted air conditioner, whole home air conditioner, outdoor condenser

Review boundary: Refrigerant, high-voltage, condensate, and fixed HVAC work require qualified service. Stop use for smoke, sparking, a burning smell, or severe water leakage.

Heating and cooling

Heat pump

Request help

Ducted or ductless equipment that transfers heat for space heating and cooling.

Common requests
  • not heating or cooling
  • outdoor unit icing
  • water leaking
  • error code
Also called

mini split, ductless heat pump

Review boundary: Refrigerant and fixed electrical work require qualified service. Stop use for burning smell, smoke, sparking, or severe icing damage.

Heating and cooling

Furnace

Request help

Gas, electric, or oil-fired central equipment that heats and circulates air through ducts.

Common requests
  • no heat
  • short cycling
  • blower not running
  • unusual combustion or mechanical noise
Also called

forced air furnace, home furnace

Review boundary: For gas smell or a carbon-monoxide alarm, leave the area and follow emergency or utility guidance. Licensed service may be required.

Heating and cooling

Boiler

Request help

Central heating equipment that heats water for radiators, baseboards, fan coils, or radiant floors.

Common requests
  • no heat
  • pressure loss
  • water leaking
  • radiators or zones stay cold
Also called

heating boiler, hydronic boiler, home boiler

Review boundary: Gas, combustion, pressure, and hydronic work may require licensed trades. Treat gas smell, a CO alarm, steam release, or major leakage as urgent.

Heating and cooling

Gas fireplace or insert

Request help

Fixed natural-gas or propane hearth equipment that provides space heat through a fireplace, insert, or freestanding enclosure.

Common requests
  • pilot will not stay lit
  • burner will not ignite
  • fan or controls fail
  • soot or unusual flame
Also called

gas fireplace, gas insert, propane fireplace, fireplace pilot, gas hearth

Review boundary: For gas smell, a carbon-monoxide alarm, soot, flame rollout, or smoke, leave the area and follow emergency or utility guidance. Licensed gas service is required.

Heating and cooling

Air handler or fan coil

Request help

Indoor ducted HVAC equipment that moves conditioned air and may contain a refrigerant coil, hydronic coil, electric heat, filter, and condensate system.

Common requests
  • blower not running
  • weak airflow
  • water leaking
  • controls or electric heat fail
Also called

air handler, fan coil, indoor blower unit, ducted indoor unit

Review boundary: Fixed electrical, refrigerant-connected, hydronic, and condensate work requires qualified service. Stop use for smoke, sparking, burning smell, or water in energized controls.

03

Water systems

Water system

Water heater

Request help

Tank-style gas or electric equipment that stores and heats domestic water.

Common requests
  • no hot water
  • water leaking
  • temperature inconsistent
  • pilot or control problem
Also called

hot water tank, hot water heater, domestic hot water tank

Review boundary: For gas smell, leave the area and follow utility or emergency guidance. Hot water, combustion, and pressure hazards require care.

Water system

Tankless water heater

Request help

Gas or electric equipment that heats domestic water as it flows instead of storing it in a tank.

Common requests
  • no hot water
  • temperature fluctuates
  • error code
  • unit will not ignite
Also called

on demand water heater, instant water heater

Review boundary: Gas, combustion, electrical, and water work may require qualified or licensed trades.

Water system

Water softener

Request help

Installed treatment equipment that reduces hardness through a resin tank and regeneration cycle.

Common requests
  • hard water returning
  • salt bridge
  • unit not regenerating
  • water leaking
Also called

water conditioning system, softener

Review boundary: Bypass or isolate leaking equipment only when the controls and plumbing are safely accessible.

03

Commercial

Commercial equipment

Commercial refrigeration

Request help

Business-grade cold-storage equipment such as walk-ins, reach-ins, prep tables, and display cases.

Common requests
  • temperature rising
  • ice buildup
  • door or gasket problem
  • compressor or fan fault
Also called

walk-in cooler, display cooler, commercial fridge

Review boundary: Protect temperature-sensitive stock and use a commercial refrigeration provider when system scale or refrigerant work requires it.

Commercial equipment

Commercial dishwasher

Request help

High-cycle warewashing equipment used in restaurants, hospitality, and institutional kitchens.

Common requests
  • not reaching cycle temperature
  • not draining
  • chemical feed problem
  • water leaking
Also called

restaurant dishwasher, glass washer

Review boundary: Hot water, chemicals, electricity, and sanitation requirements call for qualified commercial service.

Commercial equipment

Commercial laundry equipment

Request help

High-capacity or payment-controlled washers and dryers used in shared or business settings.

Common requests
  • payment or control failure
  • not draining
  • not heating
  • door or cycle fault
Also called

commercial washer, commercial dryer, coin laundry machine

Review boundary: Gas, high-current electrical, payment, and multi-user equipment may require specialist commercial service.

05

Small appliances

Small appliance

Vacuum cleaner

Request help

Portable, upright, canister, robotic, or central equipment used to collect dust and debris.

Common requests
  • loss of suction
  • brush not turning
  • motor not starting
  • battery or charging failure
Also called

vacuum, central vacuum

Review boundary: Stop use for a burning smell, smoke, sparking, damaged power cord, or an overheated battery.

Small appliance

Coffee or espresso machine

Request help

Household brewing equipment that heats and moves water through coffee or espresso systems.

Common requests
  • not heating
  • pump not moving water
  • water leaking
  • grinder or control fault
Also called

coffee maker, espresso machine

Review boundary: Hot water, steam, and mains electricity can injure. Stop use for leaking near electrical parts, smoke, or overheating.

Small appliance

Air fryer or countertop oven

Request help

Portable countertop cooking equipment using electric heat and forced or natural air circulation.

Common requests
  • will not heat
  • fan not running
  • display or controls fail
  • smoke or overheating
Also called

air fryer, countertop oven, convection toaster oven

Review boundary: Unplug when safe and stop use for smoke, uncontrolled heat, sparking, a damaged cord, or a door or basket that will not secure.

Small appliance

Blender or food processor

Request help

Countertop food-preparation equipment that uses a motor, removable vessel, and blades or discs to process ingredients.

Common requests
  • motor will not start
  • blade will not turn
  • leaking container
  • control or interlock fault
Also called

blender, food processor, food prep machine

Review boundary: Disconnect power before handling blades or clearing a jam. Stop use for damaged interlocks, smoke, sparking, or an overheated battery.

Small appliance

Electric kettle or tea maker

Request help

Portable beverage equipment that electrically heats water, sometimes with temperature or steeping controls.

Common requests
  • will not heat
  • does not switch off
  • water leaking
  • base or controls not responding
Also called

electric kettle, tea maker, hot water kettle

Review boundary: Stop use if boiling does not stop, water reaches the powered base, or there is smoke, sparking, a damaged cord, or overheating.

04

Electronics

Specialty review

Television

Request help

Consumer television equipment including smart TVs and flat-panel LED, LCD, OLED, and QLED displays.

Common requests
  • will not power on
  • sound but no picture
  • picture but no sound
  • screen flickering or lines
  • HDMI or smart TV functions not working
Also called

tv, smart tv, flat screen tv, flat screen television, led tv, lcd tv, oled tv, qled tv, television set

Review boundary: Stop use for smoke, sparking, a burning smell, liquid intrusion, a cracked energized screen, or exposed internal parts. Televisions can retain hazardous electrical charge, so do not open the enclosure.

Specialty review

Computer monitor

Request help

Desktop display equipment used with a computer, including LCD, LED, ultrawide, and gaming monitors.

Common requests
  • will not power on
  • no picture or intermittent picture
  • screen flickering
  • lines, spots, or discoloration
  • damaged input or power connection
Also called

monitor, computer display, desktop monitor, external monitor, external display, lcd monitor, led monitor, gaming monitor

Review boundary: Stop use for smoke, sparking, a burning smell, liquid intrusion, or exposed internal parts. Monitor power supplies can retain hazardous charge, so do not open the enclosure.

Specialty review

Home theatre projector

Request help

Portable, shelf-mounted, or ceiling-mounted display equipment that projects video onto a screen or wall.

Common requests
  • will not power on
  • no image or dim image
  • overheating or fan fault
  • focus, colour, or input problem
Also called

projector, home cinema projector, laser projector, 4k projector, portable projector

Review boundary: Stop use for smoke, sparking, an overheated lamp or laser enclosure, or an unsafe ceiling mount. Do not open high-voltage or optical assemblies.

Specialty review

Soundbar or home theatre system

Request help

Residential audio equipment combining a soundbar, receiver, powered speakers, subwoofer, or wireless surround components.

Common requests
  • no sound
  • will not power on
  • wireless speaker or subwoofer disconnects
  • HDMI or control fault
Also called

soundbar, home theater system, home theatre audio, surround sound system, powered subwoofer

Review boundary: Stop use for smoke, sparking, a swollen battery, or an overheated power supply. Fixed wiring and wall mounting are separate specialist work.

05

Power and backup

Specialty review

Home generator

Request help

Standby or portable equipment that supplies backup electrical power during an outage or away from utility service.

Common requests
  • will not start
  • will not transfer power
  • runs but produces no power
  • warning or fault code
Also called

standby generator, backup generator, portable generator

Review boundary: Generators involve fuel, exhaust, carbon monoxide, and hazardous voltage. Never operate a combustion generator indoors and use qualified electrical service for fixed connections or transfer equipment.

Specialty review

EV charger or wall connector

Request help

Fixed or plug-in residential equipment that supplies controlled electrical charging power to an electric vehicle.

Common requests
  • vehicle will not charge
  • connector overheats
  • breaker trips
  • status light or communication fault
Also called

electric car charger, ev charging station, wall connector, level 2 charger, home car charger

Review boundary: Stop charging for heat, smoke, sparking, damaged cables, or water intrusion. Circuit and internal work requires a licensed electrician or authorized EV-charging specialist.

Specialty review

UPS backup power

Request help

Plug-in battery backup equipment that briefly powers and protects computers, networking, or household electronics during an outage.

Common requests
  • will not power on
  • battery will not hold charge
  • overload alarm
  • unexpected shutdown
Also called

uninterruptible power supply, battery backup, computer ups, network ups

Review boundary: Stop use for a swollen or leaking battery, smoke, sparking, or a strong chemical or burning odour.

Specialty review

Home battery or inverter

Request help

Fixed residential energy-storage and power-conversion equipment used with backup power, solar generation, or utility load management.

Common requests
  • system offline
  • battery will not charge
  • inverter fault
  • backup power unavailable
Also called

home battery, solar battery, storage inverter, battery energy storage system

Review boundary: High-voltage batteries and inverters are not user-serviceable. Smoke, heat, arcing, or flooding nearby requires emergency and manufacturer-qualified electrical response.

Specialty review

Automatic transfer switch

Request help

Fixed electrical service equipment that safely selects between utility power and an approved residential backup source.

Common requests
  • will not transfer
  • generator starts without load
  • utility power not restored
  • controller or relay fault
Also called

transfer switch, generator transfer switch, ats, backup power switch

Review boundary: Transfer equipment contains hazardous voltage and is not user-serviceable. Smoke, arcing, overheating, or unexpected energization requires emergency licensed electrical service.

03

Garage and access

Specialty review

Garage door opener

Request help

Motorized residential equipment that opens and closes a sectional, tilt, or overhead garage door through a rail or wall-mounted drive.

Common requests
  • door will not open or close
  • reverses unexpectedly
  • remote or keypad not working
  • motor runs but door does not move
Also called

garage opener, overhead door opener, garage door motor

Review boundary: Garage doors and springs store dangerous mechanical energy. Do not adjust springs or lift hardware without qualified service, and stop use when the door can fall or safety reversal fails.

Specialty review

Gate operator

Request help

Motorized equipment that opens and closes a residential swing or sliding driveway gate with monitored safety protection.

Common requests
  • gate will not open or close
  • reverses unexpectedly
  • remote or sensor fault
  • motor runs without movement
Also called

gate opener, driveway gate motor, swing gate operator, slide gate operator

Review boundary: Stop use if entrapment protection fails, the gate moves unexpectedly, a person or vehicle is trapped, or wiring is exposed.

Specialty review

Access control or keypad

Request help

Residential entry equipment that authorizes access through a keypad, credential reader, intercom, or connected control panel.

Common requests
  • code not accepted
  • door or gate will not release
  • intercom offline
  • power or network fault
Also called

gate keypad, door access panel, intercom entry, access controller

Review boundary: Life-safety egress must remain available. Unexpected unlocking, blocked exit, smoke, or exposed wiring requires qualified access-control service.

06

Outdoor and garden

Specialty review

Lawn mower

Request help

Walk-behind, riding, robotic, electric, or fuel-powered equipment used to cut residential lawns.

Common requests
  • will not start
  • blade will not turn
  • battery will not charge
  • engine or drive loses power
Also called

mower, electric mower, gas lawn mower, robot lawn mower

Review boundary: Remove the energy source before inspection, keep clear of blades and hot surfaces, and use qualified service for fuel leaks, damaged batteries, or unsafe controls.

Specialty review

Snow blower

Request help

Walk-behind or attachment equipment that collects and throws snow using powered augers and an impeller.

Common requests
  • will not start
  • auger will not turn
  • drive does not engage
  • chute control fault
Also called

snowblower, snow thrower, electric snow blower, gas snow blower

Review boundary: Remove the energy source before clearing a blockage. Stop use for fuel leaks, unexpected auger movement, battery fire, or smoke.

Specialty review

Chainsaw

Request help

Portable high-speed chain-cutting equipment powered by gasoline, a battery, or mains electricity.

Common requests
  • will not start
  • chain will not move
  • chain brake fault
  • poor cutting or oiling
Also called

chain saw, battery chainsaw, electric chainsaw, gas chainsaw

Review boundary: Do not use equipment with a failed chain brake, fuel leak, damaged battery, or unexpected chain movement. Trained service is required.

Specialty review

String trimmer or leaf blower

Request help

Handheld or backpack outdoor equipment used to trim vegetation or move leaves and debris with high-speed airflow.

Common requests
  • will not start
  • cutting head or fan stops
  • battery will not charge
  • loses power
Also called

weed trimmer, weed eater, leaf blower, yard blower, line trimmer

Review boundary: Remove the energy source before service. Stop use for fuel leaks, damaged batteries, smoke, or unexpected cutting-head or fan movement.

Specialty review

Pressure washer

Request help

Outdoor cleaning equipment that uses a pump to deliver a high-pressure stream of water through a hose and wand.

Common requests
  • no pressure
  • pump pulses
  • water or oil leak
  • engine or motor will not start
Also called

power washer, high pressure cleaner, electric pressure washer, gas pressure washer

Review boundary: Depressurize before service and never test leaks by hand. Stop use for a hose rupture, fuel leak, or water contacting energized equipment.

Specialty review

Irrigation or sprinkler controller

Request help

Residential control equipment that schedules and operates landscape irrigation zones through wired or connected valves.

Common requests
  • zones will not start
  • system runs at wrong time
  • controller offline
  • valve or wiring fault
Also called

sprinkler controller, irrigation timer, watering controller, sprinkler timer

Review boundary: Stop use for water in energized controls, smoke, sparking, or uncontrolled flooding. Fixed electrical, backflow, and potable-water work may require qualified trades.

06

Accessibility and specialty

Specialty review

Stair lift

Request help

Motorized accessibility equipment that carries a seated person along a fixed rail installed beside a staircase.

Common requests
  • will not move
  • stops along the rail
  • battery will not charge
  • seat or safety control fault
Also called

chair lift, stair chair, home stairlift

Review boundary: A failed lift can create fall and entrapment risks. Do not bypass interlocks or move a person on unreliable equipment; use a qualified accessibility-equipment provider.

Specialty review

Residential platform lift

Request help

Motorized accessibility equipment that moves a person or mobility device between residential levels on a guarded platform.

Common requests
  • will not move
  • gate or interlock fault
  • stops between levels
  • battery or charging failure
Also called

wheelchair platform lift, porch lift, vertical platform lift, inclined platform lift

Review boundary: Unexpected movement, failed gates, or entrapment are urgent safety risks. Do not bypass interlocks; use an authorized accessibility-equipment provider.

Specialty review

Home elevator

Request help

Regulated lifting equipment installed in a private residence to move people between floors within a cab or platform.

Common requests
  • will not move
  • door interlock fault
  • stops between floors
  • unusual noise or leveling problem
Also called

residential elevator, house elevator, private residence elevator

Review boundary: Entrapment, unexpected movement, or failed doors are urgent. Do not attempt rescue or bypass controls; contact emergency or authorized elevator service.

Specialty review

Mobility scooter or vehicle lift

Request help

Motorized equipment that loads, stores, or transports a mobility scooter, wheelchair, or powerchair at a home or vehicle.

Common requests
  • lift will not move
  • platform or arm stops
  • remote or control fault
  • load slips or will not secure
Also called

scooter lift, wheelchair vehicle lift, powerchair lift

Review boundary: A slipping load or unexpected movement can seriously injure. Do not use damaged person- or load-carrying equipment; contact an authorized mobility provider.

Specialty review

Power wheelchair or mobility scooter

Request help

Battery-powered person-carrying mobility equipment with drive, steering, braking, seating, charging, and programmable controls.

Common requests
  • will not drive
  • battery will not charge
  • brake, steering, or joystick fault
  • seat or lift function fails
Also called

power wheelchair, electric wheelchair, mobility scooter, power chair, medical scooter

Review boundary: Do not use person-carrying equipment with unexpected movement, failed steering or brakes, or a hot, swollen, or smoking battery. Use an authorized mobility provider.

Specialty review

Adjustable or homecare bed

Request help

Motorized residential person-support equipment that adjusts head, foot, height, or positioning through powered controls.

Common requests
  • bed will not move
  • one section or motor fails
  • hand control not responding
  • battery backup or cable fault
Also called

electric adjustable bed, homecare bed, hospital bed, power bed, medical bed

Review boundary: Unexpected movement, entrapment, failed controls, smoke, sparking, or a damaged power cable requires immediate stop and authorized homecare-equipment service.

03

Water systems and pumps

Water system

Sump pump

Request help

Primary or backup pump equipment that removes water collected in a residential sump pit or foundation drainage system.

Common requests
  • will not start
  • pit is overflowing
  • runs continuously
  • float switch or backup fault
Also called

basement sump pump, backup sump pump, foundation drain pump

Review boundary: Treat active flooding and water near energized equipment as urgent. Fixed electrical and drainage work may require qualified trades.

Water system

Sewage or ejector pump

Request help

Pump and basin equipment that lifts below-grade household wastewater into a building drainage system.

Common requests
  • pump will not start
  • basin alarm
  • sewage backup
  • pump runs continuously
Also called

sewage pump, ejector pump, wastewater pump

Review boundary: Wastewater can carry biological hazards. Stop use for a backup or overflow and use qualified service for sewage, drainage, or fixed electrical work.

Water system

Well or booster pump

Request help

Residential pump equipment that draws from a well or increases pressure within a building water-supply system.

Common requests
  • no water
  • low or cycling pressure
  • pump will not start
  • pressure tank or control fault
Also called

well pump, water pressure pump, pressure booster pump

Review boundary: Potable-water, well, pressure-vessel, and fixed electrical work may require qualified trades. Stop use for major leaks or electrical overheating.

05

Computers and smart home

Specialty review

Router or mesh Wi-Fi

Request help

Home networking equipment that routes internet traffic or extends wireless coverage through one or more coordinated nodes.

Common requests
  • no internet connection
  • Wi-Fi drops repeatedly
  • node will not join mesh
  • power or firmware fault
Also called

wifi router, mesh router, wireless router, mesh wifi node

Review boundary: Stop use for an overheated power adapter, smoke, or a swollen battery. Internet-provider and structured-cabling faults may need separate service.

Specialty review

Video doorbell or security camera

Request help

Battery, low-voltage, or plug-in connected equipment used to monitor a residential entrance or other area.

Common requests
  • camera offline
  • will not charge
  • notifications or video fail
  • doorbell or chime not working
Also called

doorbell camera, smart doorbell, home security camera, wifi camera

Review boundary: Stop use for battery swelling, overheating, or exposed wiring. Alarm monitoring, fixed wiring, privacy, and access-control work may require specialist service.

Specialty review

Smart-home hub or display

Request help

Connected control equipment that coordinates compatible household devices, automations, voice assistants, or displays.

Common requests
  • will not connect
  • devices disappeared
  • display or speaker not working
  • account or automation fault
Also called

smart home controller, connected home hub, smart display, home automation hub

Review boundary: Stop use for overheating, smoke, or a damaged adapter. Some failures depend on vendor accounts, subscriptions, cloud services, or third-party integrations.

Specialty review

Laptop or desktop computer

Request help

Portable or desk-based household computing equipment, including laptops, desktops, and all-in-one computers.

Common requests
  • will not power on or boot
  • battery will not charge
  • screen, keyboard, or storage fault
  • overheating or repeated shutdown
Also called

laptop, notebook computer, desktop computer, pc, all in one computer, home computer

Review boundary: Stop use for a swollen or hot battery, smoke, sparking, or liquid inside energized hardware. Protect personal data and account access during service.

Specialty review

Printer or scanner

Request help

Household printing or document-imaging equipment, including inkjet, laser, multifunction, and standalone scanning devices.

Common requests
  • will not print or scan
  • paper jam or feed fault
  • offline or connection error
  • print-quality or fuser fault
Also called

printer, scanner, multifunction printer, all in one printer, laser printer, inkjet printer

Review boundary: Stop use for smoke, sparking, an overheated fuser or adapter, or liquid entering electrical parts. Allow hot internal components to cool.

04

Floor care

Specialty review

Robot vacuum or mop

Request help

Battery-powered autonomous floor-care equipment that vacuums, sweeps, or mops and returns to a charging dock.

Common requests
  • will not charge
  • navigation or mapping fault
  • brush or wheel jam
  • will not dock
Also called

robot vacuum, robot mop, roomba, robot floor cleaner

Review boundary: Stop use for a swollen or overheated battery, smoke, sparking, or liquid entering the charging dock.

Specialty review

Carpet cleaner or extractor

Request help

Portable wet-cleaning equipment that sprays solution into carpet or upholstery and extracts dirty water.

Common requests
  • will not spray
  • weak suction
  • dirty-water leak
  • brush will not turn
Also called

carpet cleaner, spot cleaner, carpet shampooer, wet extractor

Review boundary: Stop use when water reaches electrical parts or when the battery, cord, plug, or motor overheats.

Specialty review

Steam cleaner

Request help

Portable heated cleaning equipment that produces steam for compatible floors and household surfaces.

Common requests
  • no steam
  • water leaking
  • pressure will not release
  • will not heat
Also called

steam mop, steam cleaner, floor steamer

Review boundary: Allow the unit to cool and depressurize before service. Stop use for uncontrolled steam, a pressure leak, smoke, or sparking.

Specialty review

Central vacuum system

Request help

Built-in residential cleaning equipment with a fixed power unit, concealed piping, wall inlets, and low-voltage controls.

Common requests
  • weak suction
  • power unit will not start
  • inlet or piping blockage
  • motor or control fault
Also called

central vacuum, built in vacuum, whole house vacuum, central vac

Review boundary: Stop use for smoke, sparking, overheating, or exposed wiring. Fixed electrical and concealed system work may require qualified service.

02

Heating and hot water

Water system

Hydronic circulator pump

Request help

Fixed pump that moves heated water through boiler, radiator, fan-coil, or radiant-heating loops.

Common requests
  • pump will not run
  • no heat in a zone
  • noise or vibration
  • hot-water leak
Also called

boiler circulator pump, heating circulation pump, hydronic pump, zone circulator

Review boundary: Boiler water can be hot and pressurized. Steam, pressure release, major leakage, smoke, or sparking requires shutdown and licensed hydronic or boiler service.

Water system

Hot-water recirculation pump

Request help

Fixed or point-of-use pump that circulates domestic hot water so fixtures receive heated water more quickly.

Common requests
  • pump will not run
  • hot water takes too long
  • pump runs continuously
  • leak or temperature-control fault
Also called

hot water return pump, domestic hot water circulator, recirculation pump, instant hot water pump

Review boundary: Stop use for scalding discharge, a major leak, smoke, or sparking. Potable-water, fixed electrical, and temperature-control work may need licensed service.

01

Other

Specialty review

Other equipment

Request help

A fallback for household equipment that is not yet represented by a specific catalog category.

Common requests
  • equipment type is uncertain
  • label is unreadable
  • specialty installation
  • category needs review
Also called

other appliance, unknown appliance, other

Review boundary: Describe the exact label, location, energy source, and visible hazard. Do not operate unfamiliar equipment when gas, smoke, sparking, pressure, flooding, or shock risk is present.

Not sure what it is?

A photo and a rough description are enough to start.

Choose “Other equipment” when the label is unclear. The request flow can use your words and photo to organize the details for review. You can correct everything before sending.

Start a Kelowna request