Provider independence

One request.
Two separate roles.

Local Fix Match organizes the appliance repair details you submit into a request for review. It is not the repair contractor. If a participating independent provider responds, that provider decides whether to accept the job and is responsible for the repair relationship.

Local Fix Match

Request side

  • Collects the details a provider may review
  • Turns voice or text into an editable summary
  • Stores the submitted request for review
  • May share it with a participating provider
Organized requestPossible provider review
Independent provider

Repair side

  • Decides whether the request fits its services and availability
  • Confirms appointment timing and diagnostic work
  • Provides estimates, pricing, parts, and warranty terms
  • Is responsible for any work it agrees to perform

What a match means

An introduction, not a repair guarantee.

A submitted request may be reviewed or shared with a participating independent provider, but submission does not guarantee a match or response.

Before agreeing to service, ask the provider directly about availability, diagnostic charges, estimates, payment, parts, warranties, and any other terms important to you.

Local Fix Match does not guarantee a provider match, response, appointment, price, or arrival time. It also does not employ technicians, perform the diagnosis or repair, or set the repair price.

Before you agree

Questions belong with the provider doing the work.

  • Do you service this appliance type, brand, and location?
  • Is there a diagnostic charge, and what does it cover?
  • When will pricing or an estimate be available?
  • What parts and workmanship terms apply?
  • Who should I contact about the appointment or completed work?

Ready to see the full handoff? Providers can also review the marketplace terms.

How Local Fix Match works →